Thanks a million Joanie,
I really appreciate your prompt delivery
and personal customer service.
Thank You for the great customer service.
We love our new #clock and hung it up yesterday
in our dining room. Best
April 22, 2018
Thank You for making my purchase so easy.
You have such a beautiful store hard to choose with so
many #beautiful clocks.
The beautiful clock came yesterday.
It is hanging in my bedroom. It is beautiful!
I love J. Kowalski's designs and your service
Most Items will ship 2 to 3 days after the payment has cleared by either USPS or UPS Ground or FEDX ground. Clocks made in the USA ship 4 to 10 full business days which depends on the manufacture. Please check your spam file, occasionally tracking information from the carrier will end up there rather than your in box.
We ship to the US Military via USPS and we will ship to Canada however not every manufacture will ship to Canada, please contact us via email to email@example.com or call toll free 866-916-7087 before ordering to Canada.
We have a 30 day return policy. Products purchased must be returned in its original packaging in salable condition unless damaged in shipment. PLEASE DO NOT WRITE ON THE MANUFACTURE BOX. Please obtain extra insurance if necessary due to damage by the shipping company. You will not receive a credit for damaged merchandise.....
Please contact us by e mail at iloveclocks@ yahoo.com for you RMA which must be completed and included with your merchandise before it is returned. You will also be given an address to return the merchandise to. The purchaser may specify an exchange or money back. Credit on Returned items will be credited within 30 days of our receipt of returned merchandise or confirmation from the manufacture.
We only ship our products in the USA, excluding Alaska and Hawaii
Pricing: We make every effort to price our merchandise at the correct manufacture's suggested retail price. Occasionally we do make a typing error and therefore:
If a pricing error was made and posted to any of our merchandise we reserve the right to cancel any order with an incorrect retail price. We will either void the transaction or issue a credit to the card that was used in the purchase and we reserve the right to not ship any order with a pricing error. Our customer will be notified by email of the error. Thank you for your kind understanding.